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THE IMPACT OF MOTIVATION ON PERFORMANCE OF PUBLIC SERVICE IN NIGERIA

ABSTRACT

The study is aimed at determining the impact of motivation on employee’s job performance in the Nigeria public service. (A case study of NAFDAC). The purpose is to investigate and identify factors responsible for the current state of affairs and seek to find practical solution for lack of staff motivation and job performance. The research design is survey research design comprising of opinions, impressions and perceptions of the respondents. The sampling techniques were simple random sampling and proportionate stratified random sampling. In sampling opinion to collect data, the questionnaire was used. In all, a population of 150 staff of NAFDAC comprising top management, middle management and junior staff were administered to them but only 90 responded. The result from the findings indicated that commensurate salaries and allowance paid to employee of NAFDAC would motivate them towards higher job performance.

CHAPTER ONE

INTRODUCTION

1.1 Background to the Study

The success of any business or organization as a matter of fact depends largely on the motivation of the employees. Human resources are essential to the prosperity, productivity and performance of any company. Motivation is the key to creating an enabling environment where optimal performance is possible. This leads to the question how then do we ensure that the individual motivation is at its peak within the organization or workplace? (Chapman, 2004).

Every employee or worker has his or her own set of motivations and personal incentives that ginger him or her to work hard or not as the case may be. Some are motivated by recognition whilst others are motivated by cash incentives. Whatever, the form of employee motivation, the key to promoting that motivation as an employer, is understanding and incentives (Mc Coy, 2000).

Employee incentive programmes go a long way towards ensuring employees feel appreciated cared for and deemed worthwhile. This can go a long way to help with employee motivation across the board. The greatest thing about motivation is that it is individualized as such programs are tailored to suit the needs and wants of employees. Motivation does not only encourage productive performance but also show employees how much the company cares. Perhaps the most vital impact of employee motivation is that of

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