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DESIGN AND IMPLEMENTATION OF AN INTELLIGENT ASSISTANT SYSTEM FOR SOFTWARE ASSESSMENT

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

The evolution of technology has brought about significant changes in various fields, including education. With the increasing demand for efficient software assessment methods, there is a need for intelligent assistant systems to aid in this process. These systems can streamline assessment procedures, enhance accuracy, and provide valuable insights into software quality.

While software projects have become large industrial production processes, it has been noticed that process assessment can be a strong and effective driver for process improvement. Based on this, acquirers of large, critical software-intensive systems have impeded for the use of international standard for process assessment. High-quality software is tightly connected to the process used to produce the software. To build high-quality software, organizations have to improve their production processes continuously. It is not required that an assessment instrument should take any particular form or format. It can be, for example, a paper-based instrument containing forms, questionnaires or checklists, or it can be, for example, a computer-based instrument such as a spreadsheet, a data base system or an integrated CASE tool. Regardless of the form of the assessment instrument, its main objective is to help an assessor to perform an assessment in a consistent and repeatable manner, reducing assessor subjectivity and ensuring the validity, usability and comparability of the assessment results.

To reach this goal, an assessment instrument should be made according to the instructions defined. The ultimate goal of software engineering is to find methods for developing high quality software products at reasonable cost. As computers are being used in more and more critical areas of the industry, the quality of software becomes a key factor of business success and human safety. Two approaches can be followed to ensure software quality. One is focused on a direct specification and evaluation of the quality of software product, while the other is focused on assuring high quality of the process by which the product is developed.

The software industry is currently entering a period of maturity, in which particular informal approaches are specified more precisely and are supported by the appropriate standards. Quality characteristics of software products are defined in ISO/IEC (International Organization for Standardization/International Electrotechnical Commission) 9126 [1]. For each characteristic, a set of attributes which can be measured is determined. Such a definition helps in evaluating the quality of software, but gives no guidance on how to construct a high quality software product. The requirements for a quality management system are defined in ISO 9001 [2]. All the requirements are intended for application within a software process in order to enhance the customer satisfaction, which is considered the primary measure of the software product quality.

1.2 Statement of the Problem

Traditional methods of software assessment often involve manual evaluation, which can be time-consuming and prone to human error. Additionally, the complexity of modern software systems makes it challenging for educators to thoroughly assess students' work. Therefore, there is a pressing need for an intelligent assistant system that can automate and improve the software assessment process.

1.3 Objectives of the Study

The main objective of this study is to determine the impact of an intelligent assistant system on software assessment. Specific objectives include:

i. To evaluate the impact of the intelligent assistant system on the accuracy and efficiency of software assessment.

ii. To determine the effectiveness of the intelligent assistant system in providing valuable insights into software quality.

iii. To find out the acceptance and usability of the intelligent assistant system among educators and students.

1.4 Research Questions

i. What is the impact of the intelligent assistant system on the accuracy and efficiency of software assessment?

ii. What is the effectiveness of the intelligent assistant system in providing valuable insights into software quality?

iii. How does the acceptance and usability of the intelligent assistant system among educators and students vary?

1.5 Research Hypotheses

Hypothesis I

H0: There is no significant impact of the intelligent assistant system on the accuracy and efficiency of software assessment.

H1: There is a significant impact of the intelligent assistant system on the accuracy and efficiency of software assessment.

Hypothesis II

H0: There is no significant effectiveness of the intelligent assistant system in providing valuable insights into software quality.

H2: There is a significant effectiveness of the intelligent assistant system in providing valuable insights into software quality.

Hypothesis III

H0: There is no significant difference in the acceptance and usability of the intelligent assistant system among educators and students.

H3: There is a significant difference in the acceptance and usability of the intelligent assistant system among educators and students.

1.6 Significance of the Study

This study aims to contribute to the field of education technology by introducing an intelligent assistant system for software assessment. By addressing the limitations of traditional assessment methods, this system has the potential to enhance the teaching and learning experience in software development courses.

1.7 Scope of the Study

This study focuses on the design and implementation of an intelligent assistant system specifically tailored for software assessment in educational settings. It includes the development of algorithms for automated assessment, user interface design, and evaluation of the system's effectiveness.

1.8 Limitations of the Study

One limitation of this study is the potential variability in the quality of software submissions, which may affect the accuracy of the assessment. Additionally, the acceptance of the intelligent assistant system among educators and students may vary based on individual preferences and prior experience with similar tools.

1.9 Definition of Terms

Intelligent Assistant System: A computer-based system designed to provide assistance or support to users in performing tasks, often utilizing artificial intelligence techniques.

Software Assessment: The process of evaluating the quality, correctness, and functionality of software applications.

Educators: Individuals responsible for teaching and facilitating learning activities in educational institutions.

Students: Individuals enrolled in educational programs who are the recipients of instruction and assessment.

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